Our Reviews
Keith G|2016 Chevrolet Colorado
Confirmed Service Customer
6/10/2025
Service person (Phil) was very nice. And job got done quickly.
WEST CHESTER, OH
Taylor J|2025 Chevrolet Traverse
Confirmed Sales Customer
6/10/2025
Corey and Marcus took very great care of us during our trade in for our 2025 Chevy Traverse Z71. We couldn’t be happier with our experience. We would highly recommend purchasing from this dealership. The process was professional and easy. I couldn’t have imagined a better experience.
WAPWALLOPEN, PA
Michael D|2025 Chevrolet Traverse
Confirmed Sales Customer
6/8/2025
Ian was great. He listened to our needs. He worked to find us the vehicle we were looking for.
MASON, OH
Diane D|2017 Chevrolet Impala
Confirmed Service Customer
6/15/2025
Columbia Chev changed the oil & rotated the tires and checked the car over. Runs like a new one!
HAMILTON, OH
Daniel O|2013 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
Spent $500 to get check engine light diagnosed and fixed. Drove off the lot and immediately the check engine light came back on. Took it back in and waited 2 hours just to be told the same thing. Then I was not offered any kind of refund, asked to speak to manager (Randy) and was told he would call me to discuss refund, and I still haven’t heard back. My car is in no better shape and I’m out $500, so I believe at least a partial refund is warranted here and should’ve been proactively offered. Now I’m trying to trace it down myself. A simple refund here would make me feel better about this situation, likely make me continue to get serviced here, and possibly purchase my next Chevy here. But at the moment I have a very bad taste in my mouth. Please have Randy call me.
CINCINNATI, OH
Tom D|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/10/2025
Service did fine. Wasn't sure if first oil change was free because of system/computer - but GM and service mgr figured out and it was
LEBANON, OH
James C|2022 Chevrolet Suburban
Confirmed Service Customer
6/14/2025
Great service, easy to schedule an appointment.
CINCINNATI, OH
Justin R|2012 GMC Acadia
Confirmed Service Customer
6/18/2025
Brought my car in for an alignment. They got it done. Car drives great.
Cincinnati, OH
Alfred M|2022 Chevrolet Traverse
Confirmed Service Customer
6/21/2025
Very good and very well organized
CINCINNATI, OH
Donald W|2023 Chevrolet Tahoe
Confirmed Service Customer
6/26/2025
A lot of extra effort! Your Service Mgr worked on identifying my cars problems for several hours before coming up with a solution and fixing it.
CINCINNATI, OH
Donovan M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/13/2025
Danielle, Kelly and Zane were all great and very friendly. Work was done quickly and I was on my way.
ALEXANDRIA, KY
Mary K|2026 Chevrolet Equinox
Confirmed Sales Customer
6/20/2025
Great experience, Ian was awesome!
CINCINNATI, OH
Patrick M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/5/2025
The initial appointment when we chose and ordered our car went well. The car we selected was in transit so we had to make an appointment to go back and pick it up when I arrived. We spent four hours securing the lease on our 2026 equinox spending a couple of hours just sitting and waiting in a very warm showroom as the air conditioning is being repaired. We were not shown any of the new features on the equinox and did not know how to start the engine and shift gears. When it came to signing the final papers, it seemed to no one wanted to assist us. We have been loyal customers at Columbia Chevrolet for over 15 years and if leased and purchased many vehicles. We recommended it to our daughter, niece and my brother all of whom have purchased or leased cars on our recommendation. We truly miss Joe Becker as he always met our needs swiftly and competently. We were promised to follow up call one week later and never received one.
CINCINNATI, OH
Margaret W|2024 Chevrolet Corvette
Confirmed Service Customer
6/10/2025
Came in for an oil change and was told we needed a computer update that I was not aware of. Glad to get it all taken care of either way one visit.
CINCINNATI, OH
Mark D|2018 Chevrolet Impala
Confirmed Service Customer
7/9/2025
Always friendly and accommodating! Expert advice and workmanship! Thank you Zane!!
CINCINNATI, OH
Megan S|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/14/2025
It was quick and efficient. Great service as always.
COVINGTON, KY
Joe E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/28/2025
Treated very well, work very good. Price very good.like the dealership
CINCINNATI, OH
Lynn M|2025 Chevrolet Equinox
Confirmed Service Customer
8/3/2025
1st maintenance check of new 2025 Equinox. Took less time than anticipated and GM covered costs. It's about a 35 min drive for me to go to Columbia Chevy but its worth it to me!
AMELIA, OH
Daniel R|2024 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
Great job, as always!!!
CINCINNATI, OH
Jane U|2023 Chevrolet Equinox
Confirmed Service Customer
8/12/2025
Great speedy friendly
CINCINNATI, OH
Larry L|2018 Chevrolet Suburban
Confirmed Service Customer
8/21/2025
Set up a appointment to have my 2018 Chev. Suburban service as we had a miss in the idling and other small issues that needed addressed. Randy in Service took great care of me and my vehicle. In doing there inspection of vehicle they found I had a motor mount that was broken. i was kept completely informed on progress of vehicle . The job was completed in a timely manner. Vehicle is running great. Thanks Randy to you and your crew Great Job....
MILFORD, OH
N B|2025 Chevrolet Colorado
Confirmed Service Customer
8/25/2025
Great experience
CINCINNATI, OH
Jennifer G|2019 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
A breath of fresh air. Service was done well and each of the team members I interact with are pleasant while each is hustling.
DEER PARK, OH
Michael G|2024 Chevrolet Blazer
Confirmed Service Customer
9/18/2025
I brought my car in for routine maintenance, and everything was done timely and professionally. As part of the inspection a leak in my radiator was discovered. I was very appreciative of this and have an appointment to have it corrected. Columbia Chev has a great service department!
WEST CHESTER, OH
Allen S|2024 Chevrolet Corvette
Confirmed Service Customer
10/7/2025
Zack in service is the best. In and out Ouick.
LEBANON, OH
O Roger W|2019 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
I appreciate the service team they are always ready to get me in and out. The trade of access and the online appointment is great and accurate,
LOVELAND, OH
Allen S|2024 Chevrolet Corvette
Confirmed Service Customer
6/25/2025
Everyone was great, Zack in service was excellent. Thanks Al
LEBANON, OH
Melinda S|2024 Chevrolet Camaro
Confirmed Service Customer
7/4/2025
The service was completed in a very short time and everyone was very helpful.
INDEPENDENCE, KY
Johnny H|2021 Chevrolet Colorado
Confirmed Service Customer
7/8/2025
Just getting an oil change. Was easy in and done quickly
FLORENCE, KY
Gary R|2023 Chevrolet Corvette Z06
Confirmed Service Customer
7/8/2025
Fast service
CINCINNATI, OH
John D|2025 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
For the tenth time every psi of air was different in my tires. I told them to leave the air pressure alone. They were all 41. When I got in they were 39, 40,41 and 42!!!!!!!!!!!!! That’s every time for the $ or 8 vehicles I have bought there!!!!!?! Except once when they left the air alone.
MAINEVILLE, OH
John H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/1/2025
Brought my truck in for popping sound. The tech who brought me my truck I heard the same popping noise again. I told the tech and he denied it.
CLEVES, OH
Mary C|2018 GMC Canyon
Confirmed Service Customer
9/10/2025
As usually, very pleasant and very helpful 👌
MILFORD, OH
Jean S|2024 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Friendly customer services.
LOVELAND, OH
Thomas F|2026 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
You are very friendly
CINCINNATI, OH
Michael C|2024 Chevrolet Equinox
Confirmed Service Customer
9/16/2025
everything went great keep up the good work
CINCINNATI, OH
Philip B|2018 Chevrolet Suburban
Confirmed Service Customer
9/26/2025
Nice experience
CINCINNATI, OH
Paul E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
I had particular specs for the new Silverado 1500. Joe Owens and Marcus Kurzhals worked diligently to locate and ship the vehicle to the Columbia Chevrolet dealership. The pricing was very fair, and the overall purchasing experience was made easy. I have purchased from the Joseph Auto Group before and would recommend anyone to visit one of their dealerships.
FLORENCE, KY
Paul S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Extremely professional. Kept me informed on everything being worked on .
CINCINNATI, OH
Keith H|2022 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Very professional
CINCINNATI, OH
Christopher P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/27/2025
Best dealership ever
CINCINNATI, OH
Nancy W|2021 Chevrolet Trax
Confirmed Service Customer
7/30/2025
Always a pleasure to deal with the professionals at Columbia Chevrolet.
FAIRFIELD TWP, OH
Ivan W|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/4/2025
We had a great experience. Michael was very good at keeping us updated with our ordered Tahoe, and the timing of next steps. We appreciate all his efforts, and coming in on his day off to get all the necessary steps completed to purchase and collect the vehicle.
CINCINNATI, OH
Pamela F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/15/2025
Staff members are friendly, professional and knowledgeable about the process. I feel like I can relax enjoy a soda or coffee while my truck is being attended to.
CINCINNATI, OH
Robert G|2021 Chevrolet Corvette
Confirmed Service Customer
8/15/2025
Phil got me in the shop on time and completed the work in a timely and efficient manner. Highly recommend Columbia Chevy service.
CINCINNATI, OH
Jennifer P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/25/2025
great and easy transaction! Nick was very knowledgeable and made the process painless!
CINCINNATI, OH
Matthew R|2023 Chevrolet Tahoe
Confirmed Service Customer
9/24/2025
Brought certified pre-owned Tahoe bought earlier this year given AC blowing hot air. Part was being ordered but never received communication until I finally called and apparently the part was in. Work was done but now two weeks later hot air blowing again from driver side AC so will need to bring it in as not sure that was the problem to begin with. Very frustrating
MAINEVILLE, OH
Earl K|2024 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
All were courteous and friendly, good people.
RISING SUN, IN
William E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
Excellent Customer Service and Communication.
CINCINNATI, OH
Gerald W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/24/2025
Excellent!
MAINEVILLE, OH
Michael F|2025 Chevrolet Trax
Confirmed Service Customer
10/25/2025
great service
SHARONVILLE, OH
John O|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/25/2025
Got in and out quickly!!
CINCINNATI, OH
David E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
I all ways get great service.
CINCINNATI, OH
Terry T|2025 Chevrolet Colorado
Confirmed Sales Customer
6/20/2025
Everything was very smooth, salesman was knowledgeable and professional. My only suggestion would be to have the crew that cleans up the vehicle to be a little faster. We had to wait a few hours to be able to leave with the vehicle.
MOUNT STERLING, KY
Gary W|2024 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
Good and timely service
CINCINNATI, OH
Nicholas P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Great service. Thank you - Zane is a very good service manager
CINCINNATI, OH
Frank M|2026 Chevrolet Equinox
Confirmed Sales Customer
7/18/2025
The salesman, Michael, was great. No high pressure and very knowledgeable of the car I was interested in. Very helpful
CINCINNATI, OH
Oleg E|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/28/2025
Just great experience. Smooth, and very friendly staff
LOVELAND, OH
Lynda G|2020 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Patrick, was my service advisor. Excellent help to a safety issue. Problem is now rest. Thank you.
CINCINNATI, OH
Philip T|2023 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Service Advisor and Managers were outstanding. Experience couldn’t have been better!!!
AMELIA, OH
Jason B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2025
Great
CINCINNATI, OH
Donald V|2022 Chevrolet Blazer
Confirmed Service Customer
9/20/2025
Nothing
LOVELAND, OH
Joe B|2020 Chevrolet Corvette
Confirmed Service Customer
10/8/2025
My car was filthy and the dealer had the car for over 2 weeks. Advisor indicated that there was no one available today to wash it but come back and I will wash it. Yet, the car was available to be washed for days. Parts took forever to get my part and when I dropped off the vehicle, I ask to be informed of the costs but they did not need May approval, but they delayed the work until I gave approval
CINCINNATI, OH
Diane M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Fixed problem early that through fast service
CINCINNATI, OH
Rosemary L|2018 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
The service was quick. I was advised about my battery and windshield wipers. I was asked if I wanted them replaced rather than just doing it.
CINCINNATI, OH
Dennis D|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/26/2025
Courteous, quick, and accurate.
LIBERTY TOWNSHIP, OH
David H|2025 Chevrolet Suburban
Confirmed Sales Customer
7/4/2025
Our salesman was friendly and knowledgeable
LAWRENCEBURG, IN
Stephen M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
👍
MASON, OH
Kirk M|2017 Chevrolet Equinox
Confirmed Service Customer
7/30/2025
👍
LEBANON, OH
Theresa A|2025 Chevrolet Trax
Confirmed Sales Customer
8/1/2025
Terry really listened to what I was looking for. He took the time to show me the different options I had in both choosing a vehicle and financing possibilities. He was very patient and answered all my questions. I appreciate his hard work and efforts in helping me find a car. He was very professional and helpful throughout the process. I would recommend Terry to family and friends. This was a very smooth and enjoyable experience.
CINCINNATI, OH
Steven H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/2/2025
Our salesman was the right amount of listening to us and helping us. Not overly aggressive and not too passive. A great experience.
AMELIA, OH
Scot H|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/20/2025
A quick and easy trip for routine maintenance.
LIBERTY TOWNSHIP, OH
Dwayne N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/10/2025
Great people, Great dealership.
MILFORD, OH
Troy M|2024 Chevrolet Colorado
Confirmed Service Customer
10/20/2025
Zane is professional
LIBERTY TOWNSHIP, OH
James C|2008 Chevrolet Corvette
Confirmed Service Customer
10/24/2025
I had an oil leak, they had to drop the oil pan. I also asked for an oil change. Since they had to drop the oil pan they would have had to replace the oil, so why did I get charged 200.00 for an oil change? It should have been taken care of when they dropped the oil pan.
CINCINNATI, OH
Andrew C|2019 Chevrolet Impala
Confirmed Service Customer
11/9/2025
Was in for an oil change and tire rotation. Very satisfied with the service. Was in and out in less than a hour.
LOVELAND, OH
Thomas K|2026 Chevrolet Suburban
Confirmed Sales Customer
11/17/2025
Marcus was a great help. Most of deal was done over phone as I live four hours away. He still continues to help me as I learn all the new features on my new 26 suburban
HENDERSON, KY
Richard E|2011 Chevrolet Corvette
Confirmed Service Customer
11/17/2025
Stewart and Grant were great. We looked at two different cars and test drove them. Made our discussion and went on from there. As usual a great experience
MASON, OH
Marlene M|2018 Chevrolet Malibu
Confirmed Service Customer
6/12/2025
Easy to schedule appointments. I’m advised of the wait time, which is reasonable for the work to be done. I prefer to have my GM car serviced by mechanics who know GM cars. I’ve never had an issue with Columbia.
CINCINNATI, OH
Jeffrey M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/16/2025
Grant was on point on his assisting us to find the the right car and affordable financing
CINCINNATI, OH
Ralph D|2007 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
You guys are too expensive. $600 to replace a Hvac blower motor. Charged $165 for a troubleshooting fee which I said it's was not working.
CINCINNATI, OH
Pat S|2021 Chevrolet Corvette
Confirmed Service Customer
7/24/2025
Prompt & courteous service.
CINCINNATI, OH
Robert G|2021 Chevrolet Corvette
Confirmed Service Customer
7/29/2025
Checked in and within 15 minutes, they were working on my car. Very friendly staff and extremely clean facility.
CINCINNATI, OH
Michael H|2017 Chevrolet Corvette
Confirmed Service Customer
8/13/2025
everything was fine
LOVELAND, OH
Lisa B|2011 Chevrolet Impala
Confirmed Service Customer
8/17/2025
Why
CINCINNATI, OH
William C|2020 Chevrolet Impala
Confirmed Service Customer
8/22/2025
It was a normal oil change, waited about an hour
LOVELAND, OH
William B|2023 Chevrolet Tahoe
Confirmed Service Customer
9/11/2025
All good
MASON, OH
James M|2018 Chevrolet Cruze
Confirmed Service Customer
9/13/2025
Everything I wanted the service department to take care was done to my complete satisfaction
MAINEVILLE, OH
Barry B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
Good service
FAIRFIELD, OH
Philip B|2023 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Friendly excellent service
CINCINNATI, OH
Kirk M|2017 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Service department is great. But I'm not sure what you use to wash cars with but almost every time my car has so many water spots that I need to go to the car wash after.
LEBANON, OH
Kirk M|2017 Chevrolet Malibu
Confirmed Service Customer
7/10/2025
Wish you would have not washed my car. When I picked it up it was covered with spots.
LEBANON, OH
Mary C|2018 GMC Canyon
Confirmed Service Customer
7/16/2025
Upfront about everything. Fast and easy to deal with
MILFORD, OH
Walter R|2024 Chevrolet Blazer
Confirmed Service Customer
8/10/2025
Everyone is there is great to deal with and very professional. Love taking my vehicle there!!
LIBERTY TWP, OH
Alberta G|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Marcus did a great job showing me used cars and making sure he listened to what I was looking for, low mileage and younger. But when it came down to a sale he said that I could get a NEW car for not much more and then have a Warranty that covered everything. That made my decision so much easier. Thank you Marcus for your patience and showing me the Equinox that I am totally comfortable in.
FAIRFIELD TOWNSHIP, OH
Kathleen H|2024 Chevrolet Blazer
Confirmed Service Customer
11/7/2025
Service dept took excellent care of me and my blazer.
LIBERTY TOWNSHIP, OH
David W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/13/2025
Easy transaction
ALEXANDRIA, KY
Justin B|2018 Chevrolet Traverse
Confirmed Service Customer
11/18/2025
Easy to schedule with only having to wait two days. Kept me updates on my progress
CINCINNATI, OH
Catherine F|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
This is my fourth lease with Columbia Chevrolet. I return due to excellent customer service at every point of service.
CINCINNATI, OH
Bernard B|2018 Chevrolet Traverse
Confirmed Service Customer
6/17/2025
It was quick and easy to schedule.
LOVELAND, OH
Roy B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/24/2025
Y
LOVELAND, OH
Carol J|2019 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Always informative and friendly
COVINGTON, KY
Jeffrey D|2025 Chevrolet Trax
Confirmed Service Customer
7/17/2025
Excellent
CINCINNATI, OH
Craig F|2022 Chevrolet Bolt EV
Confirmed Service Customer
8/1/2025
Great, start to finish.
CINCINNATI, OH
Robert G|2025 Chevrolet Equinox
Confirmed Service Customer
8/12/2025
Dealership experience was great, what I have a problem with a new car and less than 5000 miles has to have the transmission taken out to replace one bolt. I am not happy with GM. Robert Grunkemeyer
CINCINNATI, OH
Walter D|2025 Chevrolet Colorado
Confirmed Sales Customer
8/21/2025
Ian did a wonderful job of finding MY truck. With the 2025 model selections becoming slim pickings, Ian found the color scheme, model and rims that I wanted. It was 300+ miles away and I bought it 2 days after he found it. Thanks again Ian for your efforts.
CINCINNATI, OH
James B|2025 Chevrolet Suburban
Confirmed Sales Customer
9/15/2025
Efficient process and details. Team was very responsive. Thanks
BATAVIA, OH
Jeffrey T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/25/2025
I had as usual agreat experience at thisdealership .Professional efficient employees took great care of me and my truck. I would like to mention an exemplary particular employee who has came to my rescue many times with much needed technical information in my wastime of need. this is the third time she has taken my phone calls when i needed help. this last time I was out of town and my infotainment system froze up. My camping experience was about to be ruined but again Danielle Car came to my rescue .1 call she did it all . Had the problem solved in minutes over the phone. Thank you columbia chev for hiring her!!
MAINEVILLE, OH
Roger K|2017 Chevrolet Corvette
Confirmed Service Customer
10/21/2025
Things went well.
CINCINNATI, OH
Wanda M|2026 Chevrolet Corvette
Confirmed Sales Customer
11/24/2025
Got it and out in a timely manner. Good trade in value.
CINCINNATI, OH
Walter W|2023 Chevrolet Blazer
Confirmed Service Customer
12/8/2025
Friendly service manager service was very fast
CINCINNATI, OH
Kim S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
I arrived at the dealership a bit early and they took me right away, I did say I needed to be out the door by 1:00 and I was promised it would be done. I spent the time talking with one of the salesmen standing in the showroom, I know and trust him_ I do understand that can be a contradiction in terms, but the fact is I trust this salesman. With in the hour as promised the service tech came out to get me and told me my truck was all done. Things I learned in talking with Michael, leads me to believe its possible another vehicle is likely in my future.
NEW RICHMOND, OH
Marjorie D|2026 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
Gary Grever and assistant Went over the top...
CLEVES, OH
Alfred K|2017 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
You guys are amazing,you rock
CINCINNATI, OH
Daniel H|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/18/2025
As soon as I pulled my car in it felt like I know everyone for years.
FORT THOMAS, KY
Raymond G|2021 Chevrolet Tahoe
Confirmed Service Customer
11/21/2025
Have buying and taking my vehicles to Colombia Chevrolet for 15 yrs. Very professional group.
CINCINNATI, OH
Dale B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
It was a pleasant experience...was made to feel like we were important
MILFORD, OH
Leslie W|2019 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
The Service Department bent over backwards for me for scheduling past the normal online appointments. The technician was waiting at the desk as soon as I arrived, and routine maintenance was performed with a minimal amount of waiting.
CINCINNATI, OH
Bernnie A|2017 Chevrolet Malibu
Confirmed Service Customer
12/5/2025
Problem fixed and future similar issues taken care of.
CINCINNATI, OH
Michael P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/20/2025
Always professional and top notch service.
MORROW, OH
Donovan M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/6/2026
Corey and his team always take great care of us. If they say my truck needs service, I trust them. Can’t say that about other dealerships I have been to.
ALEXANDRIA, KY
Donald V|2022 Chevrolet Blazer
Confirmed Service Customer
1/23/2026
Did not purchase my Blazer from Columbia, but, they have always done all of my services. Great work with and very attentive to the customers needs.
Loveland, OH
Betty R|2024 Chevrolet Equinox
Confirmed Service Customer
2/3/2026
Stopped in to make appointment for oil change and tire rotation and add pressure in tires. They had an opening and were able to take care of me then. As usual the service staff was very professional and nice!
MASON, OH
Sandra H|2026 Chevrolet Trax
Confirmed Sales Customer
2/7/2026
We had a positive experience.
CINCINNATI, OH
Gina K|2018 Chevrolet Trax
Confirmed Service Customer
2/7/2026
Very professional.
CINCINNATI, OH
James V|2020 Chevrolet Impala
Confirmed Service Customer
2/17/2026
Phil and the team were most helpful I had an electronics issue
CINCINNATI, OH
Karen F|2019 Chevrolet Cruze
Confirmed Service Customer
12/11/2025
Excellent service, great communication.
CINCINNATI, OH
Thomas A|2025 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Quick in, quick out.
CINCINNATI, OH
Susan S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/6/2026
Working with Ian Marsh was wonderful. Wish your finance person was more personable and provided details of warranties in advance of closing the deal. No detailed information was provided to make an informed decision. Additionally, not willing to provide additional time to review detailed warranty information.
LOVELAND, OH
Lewis E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
Fast, friendly, top-notch service!
CINCINNATI, OH
Karrie H|2025 Chevrolet Trax
Confirmed Service Customer
1/7/2026
Respectful of my property good work and very nice employees
CINCINNATI, OH
Peter G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/9/2026
Everything went as expected
MORROW, OH
Lindsey K|2026 Chevrolet Equinox
Confirmed Sales Customer
1/26/2026
It was a great experience. It was our first time buying a car and I felt very supported. Marcus was helpful and knowledgeable on the different models. He answered all questions and he checked in to see if we had any questions on a few occasions- which was appreciated. We went to a different dealership prior and the salesman was very pushy and made car shopping frustrating. My friend recommended we go here because she had a great experience with you all.
CINCINNATI, OH
William H|2024 Chevrolet Equinox
Confirmed Service Customer
2/3/2026
Nick Edgington was kind enough to schedule my appointment. I was in for an oil change. The service was top notch, and they got me in and out. Great job!!
CINCINNATI, OH
Denise F|2011 Chevrolet Traverse
Confirmed Service Customer
2/3/2026
Randy and Kevin did an excellent job in listening and understanding my concern regarding key fob purchase that should have been to purchase remote start key fob. Very pleased with their patience and professionalism.
CINCINNATI, OH
Michael L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/16/2026
On time quick service I'm a busy guy and they are sure to get job done and get me on my way!
Loveland, OH
Jeanne T|2020 Chevrolet Impala
Confirmed Service Customer
2/16/2026
Even though they were packed due to the aftermath of the winter storm, the service was efficient and they give 120%. When I leave I know everything has been taken care of and I’m driving a safe vehicle.
CINCINNATI, OH
Raymond G|2021 Chevrolet Tahoe
Confirmed Service Customer
2/25/2026
Needed a new battery, service department worked me in that morning. Great service dept team at Columbia Chevrolet.
CINCINNATI, OH
Michael D|2025 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Quick service. Excellent job. Thank you.
MASON, OH
Larry W|2024 Chevrolet Malibu
Confirmed Service Customer
1/5/2026
Unscheduled maintenance, they received me and made me feel a priority in less time than expected.
MORROW, OH
Alan W|2019 Chevrolet Corvette
Confirmed Service Customer
1/9/2026
You all take care of my Corvette perfectly… above and beyond Service you all are the best…!!!
CINCINNATI, OH
William T|2026 Chevrolet Equinox
Confirmed Sales Customer
1/28/2026
My experience with Joe Owens was very professional and helpful.
CINCINNATI, OH
Chris B|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/5/2026
Service here is always great. Nice team, helpful.
HAMILTON, OH
Lynda G|2020 Chevrolet Equinox
Confirmed Service Customer
2/9/2026
Friendly, informative, work was accomplished quickly and professionally.
CINCINNATI, OH
Barry B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/23/2026
Good customer service
FAIRFIELD, OH
Antoinette V|2022 Chevrolet Equinox
Confirmed Service Customer
2/26/2026
Quick, easy, and professional
CINCINNATI, OH
Scott J|2016 Chevrolet Malibu
Confirmed Service Customer
3/1/2026
The service was quick but very expensive
CINCINNATI, OH
Martin L|2017 Chevrolet Suburban
Confirmed Service Customer
3/1/2026
Went to Columbia for service. It was done right and in a timely manner. Had a coupon for car wash, service man said it was broken!
CINCINNATI, OH
Charles S|2021 Chevrolet Tahoe
Confirmed Service Customer
3/2/2026
I was able to get in for a scheduled service quickly. Customer friendly as always. The Service Department fixed my issue, Lee Ann greeted me with a friendly service smile and wished me a great day.
Union, KY
Christopher W|2021 Chevrolet Corvette
Confirmed Service Customer
3/9/2026
Great and friendly service.
CINCINNATI, OH
Walter D|2025 Chevrolet Colorado
Confirmed Service Customer
3/9/2026
I had an appointment for my 1st service. I told Patrick (the service guy) a friend was there and we were going to breakfast and I’d be back. When I got back to the dealership, (approximately 1.5 hours later) they had not even started on my truck 🙃🫤. Not a good 1st impression.
CINCINNATI, OH
Karen H|2025 Chevrolet Tahoe
Confirmed Service Customer
3/16/2026
Always professional. Great people from the time you drop your vehicle off until it’s finished,
CINCINNATI, OH
Victor C|2015 Chevrolet Tahoe
Confirmed Service Customer
2/21/2026
My wife had nothing to complain about. Thsnk you for taking care of her.
Blue Ash, OH
Shiri A|2017 Chevrolet Volt
Confirmed Service Customer
3/11/2026
Staff was not friendly. Had no loaner to give me. Said I was going to get a call back when they look at the car ("if we can even get to it today", although I had an appointment), but never got a call. Then the insisted that they called and left me a message -- they confirmed my phone number, but I never received a call nor had a message. Didn't even look at one of the problems that I asked about. And I still had the pleasure of paying $200...
CINCINNATI, OH
Walter B|2024 Chevrolet Blazer
Confirmed Service Customer
4/1/2026
I had transmission light come on in the afternoon and I was headed out on trip the next day to see my grand kids and ask to check what was wrong about hour before closing service checked the and was able to replace and reset a sensor and saved my trip to see my new grand child
CINCINNATI, OH
Charles L|2019 Chevrolet Colorado
Confirmed Service Customer
4/2/2026
Polite, informative.
CINCINNATI, OH
Audrey C|2015 Chevrolet Equinox
Confirmed Service Customer
4/6/2026
MY SERVICE REP WAS EXTREMELY NICE AND HELPFUL. EXCELLENT SERVICE AND VALUE!
CINCINNATI, OH
Angie B|2023 Chevrolet Tahoe
Confirmed Service Customer
4/6/2026
I scheduled an oil change and mentioned when I arrived that I was hearing what sounded like a loose belt flopping around. The man I was working with explained that he could hear it and sometimes the belts stretch but it was probably nothing. He said someone would take a look at it during the oil change. I waited for over and hour (no big deal) and came out to check on the status, as the dealership has always been quick with oil changes. I was told that my car was ready and went to sign the paperwork. The paperwork was for someone else's car and he realized that my car had not even been taken back yet. I asked if I could get a rental car to run some errands as I had only planned to be there for about and hour. I was given a rental car, but about a mile away from the dealership, he called me to say there was a mix up and my car was actually ready. I picked up my car, but forgot to ask specifically about the belt. That weekend I still noticed the sound and on Monday the belt snapped. I was about a mile away from home and kept driving with the service lights and messaging coming on. I called the dealership and spoke to the same service tech. He said it was "weird" that it would snap and he's never seen anything like that. I was told my options were to drive it to the dealership or have it towed, but he couldn't tell me how much that would cost. My plan was to drive the next morning, however, I was too nervous given the messaging on the dashboard. Instead, I took it to Christian Brothers which is about 1/2 mile from my house the next morning. I was told there was a zero percent chance that Columbia Chevrolet looked at the belt the week prior because it was extremely worn and it would have been obvious that it needed immediate attention. I was also told that because I had driven it that my battery had been drained and needed to be replaced. I paid $1000 for a new belt and battery on an $80k Tahoe (that I also financed through GM) that is less than 3 years old because someone didn't do their job. I never received a call to check in from anyone at Columbia, even after not showing up early the next day with my car as we had discussed. Up to this point, I was extremely happy with my purchase and experience at Columbia Chevrolet, but this definitely ruined that for me. It was careless and sloppy and ended up costing me a great deal of time and money when it could have been a relatively inexpensive fix.
LOVELAND, OH
Donald W|2023 Chevrolet Tahoe
Confirmed Service Customer
10/7/2025
Columbia Chev has always treated me professionally, quickly,‘and friendly. I’ve been a customer for over 20 years and have never had a complaint.
CINCINNATI, OH
Patricia D|2011 Chevrolet Malibu
Confirmed Service Customer
11/7/2025
Good reputation
CINCINNATI, OH
Kathleen V|2024 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
Randy and his team always treat me like I am their only customer. The team is fast and very good at communicating with me to inform me and my wife of what needs to happen and how long it will take..
CINCINNATI, OH
Nick T|2014 GMC Acadia
Confirmed Service Customer
12/22/2025
Service used to be why we came there and why we told others to get repairs with you. Now it’s why I won’t buy anymore cars or come for any service items
MASON, OH
John D|2025 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
The service advisor was friendly and courteous. The service was fast.
MAINEVILLE, OH
Scott J|2016 Chevrolet Malibu
Confirmed Service Customer
1/14/2026
vague information, could have been more specific
CINCINNATI, OH
Walter R|2024 Chevrolet Blazer
Confirmed Service Customer
1/14/2026
Great service department!!! Everyone is very professional and friendly. They took care of my needs right away and got me on my way in no time.
LIBERTY TWP, OH
Jim K|2009 Chevrolet Silverado
Confirmed Service Customer
1/17/2026
was in and out fast for my oil change
CINCINNATI, OH
Robert G|2025 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
We had excellent service. Randy gave his time and patience to help us navigate the lighting system and how it works. Thanks again.
CINCINNATI, OH
Kelly T|2019 Chevrolet Tahoe
Confirmed Service Customer
3/7/2026
Efficient and friendly. BUT...... they always get grease on my floor board. Very annoying.
LOVELAND, OH
Phil T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/16/2026
It was great!!!
AMELIA, OH
Paul C|2025 Chevrolet Trax
Confirmed Service Customer
3/24/2026
Went in for my first oil change and tire rotation. Everything went well. Service was done efficiently and in a timely manner.
MAINEVILLE, OH
Maria V|2025 Chevrolet Traverse
Confirmed Service Customer
4/4/2026
Easy to schedule and everything done in a timely manner.
CINCINNATI, OH
Michael D|2020 Chevrolet Trax
Confirmed Service Customer
4/10/2026
The crew helped me use my points to pay my bill
FAIRFIELD, OH
Denise F|2011 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Great service
CINCINNATI, OH
Megan S|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/19/2025
Everyone is super nice and helpful as always. Special thanks to Danielle, Leeann, Kelly, and Corey who are always extremely helpful when I come in.
COVINGTON, KY
Ralph H|2020 Chevrolet Traverse
Confirmed Service Customer
11/22/2025
I arrived 15 minutes early. The customer service rep. take me information and keys. My car was serviced and wash in less than 30 minutes. The service was excellent.
HAMILTON, OH
Arthur M|2025 Chevrolet Colorado
Confirmed Service Customer
11/22/2025
Always professional, courteous, and fast!
CINCINNATI, OH
James B|2022 Chevrolet Blazer
Confirmed Service Customer
12/8/2025
Friendly staff, service work completed in timely manor
CONNERSVILLE, IN
Lyndon B|2015 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
The service writer was very informative and efficient. My service was performed quickly and incorrectly. Have had bad experiences with other dealerships’ service departments, but I can always trust Columbia. Truly a top notch operation!
EDGEWOOD, KY
Andy R|2024 Chevrolet Tahoe
Confirmed Service Customer
1/13/2026
Great
VILLA HILLS, KY
Daniel D|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/16/2026
Great
CINCINNATI, OH
Randell H|2023 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
Dan did repair work on our car. he explained problem. part was replaced and we were on are way within an hour.
CINCINNATI, OH
Dewey H|2026 Chevrolet Trax
Confirmed Sales Customer
2/22/2026
Ian and Cory were incredible to deal with.
HAMILTON, OH
Theodore V|2025 Chevrolet Trax
Confirmed Service Customer
2/26/2026
Expertise, professionalism, great service and work completed when promised or sooner.
MONTGOMERY, OH
Edward T|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/27/2026
Service was quickly completed.
LOVELAND, OH
David R|2024 Chevrolet Colorado
Confirmed Service Customer
3/27/2026
Service was quick and my truck was clean insidr
MAINEVILLE, OH
James S|2019 Chevrolet Corvette
Confirmed Service Customer
4/7/2026
On time with no delays.
MILFORD, OH
Antoinette M|2022 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
Service advisor was friendly and helpful.
CINCINNATI, OH
Travis S|2021 GMC Acadia
Confirmed Service Customer
12/15/2025
I had my vehicle in for an oil change and to correct the alignment. I paid for both, but the alignment is still off. I called in and left a message for the Service Manager but never heard back. I paid for the service assuming it was done. There was no communication after the service that they did not fix it, so I was surprised to find that as soon as I was on the interstate there was still a slight pull. I was informed by the service advisor that 80% of the process and cost was evaluating it, so I would have had to pay regardless, but to leave and it is not fixed and not a single word said to me about it is infuriating.
GREENSBURG, IN
Oleg E|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/22/2025
I’m not sure about this, but since an EV doesn’t get an oil change, shouldn’t the fluid levels be checked and filled during a tire rotation service?
LOVELAND, OH
Donald W|2020 Chevrolet Impala
Confirmed Service Customer
1/9/2026
Columbia has consistently and excellently taken care of my auto needs for more than 12 years. The staff is always helpful and friendly.
CINCINNATI, OH
Fred S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/28/2026
My experience with Corey Taylor and his sales team at Columbia Chevrolet was exceptional. I live in Naples, Florida and thought I had been offered a good deal on a 2026 Corvette 1LT by a local dealer. Because I have had so many positive experiences with their sister dealership owned by the same family, Camargo Cadillac and one previous experience with Columbia, I called Columbia just to see what kind of deal they give me on a similarly priced Corvette that I saw on their lot on the computer. What a wonderful surprise it was when Corey offered me a much better deal that was made even better when he said that they would deliver the car to me in Naples! I don’t know how customer service can get any better than that!!!
NAPLES, FL
Mark P|2024 Chevrolet Trax
Confirmed Service Customer
2/5/2026
Friendly and professional
CINCINNATI, OH
Arthur M|2025 Chevrolet Traverse
Confirmed Service Customer
2/9/2026
Always an inviting, friendly staff, very quick and efficient, and customer service is top notch when checking out! Keep up the amazing work!!
CINCINNATI, OH
Jim K|2019 Chevrolet Blazer
Confirmed Service Customer
2/12/2026
Matched lower tire price from a competitor as you advertise so I was happy with that. Work was done promptly.
CINCINNATI, OH
James S|2019 Chevrolet Corvette
Confirmed Service Customer
2/19/2026
Prompt and thorough in service
MILFORD, OH
Sara C|2024 Chevrolet Tahoe
Confirmed Service Customer
4/13/2026
My experience was great and it has been since I bought my car!
HAMILTON, OH
Daniel R|2020 Chevrolet Blazer
Confirmed Service Customer
4/16/2026
Knowledgeable and efficient
WEST CHESTER, OH
Douglas H|2013 Chevrolet Volt
Confirmed Service Customer
2/25/2026
Kevin was excellent to work with. Super easy experience, from the administrative office (sorry don't know her name, she was very helpful). Great auto work as always!
CINCINNATI, OH
Dale B|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
The work was done well...the crew is nice and friendly...and was done in good time
MILFORD, OH
Diane D|2017 Chevrolet Impala
Confirmed Service Customer
3/19/2026
Very pleased with the service at Columbia Chevrolet. My 2017 Chevy Impala rides very smooth and like a new one!
HAMILTON, OH
Janet R|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
3/25/2026
Ian and Nick went above and beyond to make sure i was informed and answered any questions. i was welcomed into the showroom with a wonderful smile and handshake. Columbia Chevrolet is above other dealerships in the tri state
HAMILTON, OH
Ray W|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
4/8/2026
Another excellent, professional service visit to Columbia. Patrick was professional, courteous and efficient. That is why I drive 45 minutes, and pass Jeff Wyler Chevy and Castrucci Chevy on the way. Their service does not come close to Columbia's.
BATAVIA, OH
JOSEPH K|2026 Chevrolet Corvette
Confirmed Sales Customer
4/8/2026
I had a great experience with Columbia Chevrolet and the people that work there. The Corvette ZR1 is unbelievable!! The Joseph's and their team truly care about relationships joe
BETHEL, OH
Milana N|2023 Chevrolet Blazer
Confirmed Service Customer
4/8/2026
Your service department is top-notch! I was visiting from out of town and had an issue with my vehicle and had it towed to your dealership. The service department called me first thing the next morning to find out what was wrong. They fixed the issue quickly, and it was under warranty. I had my car back by 2 pm, washed and ready to go! I was so impressed by the service and every member of your staff I encountered! Thank you for providing exceptional service!
FREDRICKTOWN, PA
ANTHONY F|2027 Chevrolet Bolt
Confirmed Sales Customer
4/10/2026
Had a great experience. Everyone I spoke with between reception, sales, and finance was friendly and helpful.
CINCINNATI, OH
John H|2006 Chevrolet Corvette
Confirmed Service Customer
4/14/2026
Used car, general manager, Nick, went beyond the call of duty!!
MAINEVILLE, OH
Frederick W|2021 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
Kevin was very helpful and personable
LOVELAND, OH
Joe C|2024 Chevrolet Traverse
Confirmed Service Customer
4/17/2026
services done right and in timely manner.....attendants were polite and couteous !
CINCINNATI, OH
Pamela F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/25/2026
All the Staff representatives genuinely care, exhibit professional and kindness to the customer experience. Thank you for taking care of my lil red truck I call Paris.
CINCINNATI, OH
Christopher R|2024 Chevrolet Tahoe
Confirmed Service Customer
3/25/2026
Service was performed as promised. Minimal wait time. Clean and comfortable facilities.
WEST CHESTER, OH
Randell H|2023 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
Write up guys where friendly. The mechanic took my car, did the repair. Check out was easy
CINCINNATI, OH
Andrew T|2023 Chevrolet Bolt EUV
Confirmed Service Customer
5/23/2026
Had a warning light.Techs diagnosed and repaired under warranty. Did a great job!
CINCINNATI, OH
Betty R|2024 Chevrolet Equinox
Confirmed Service Customer
5/23/2026
Kevin and the service department staff are great! They are professional, polite, service done on time and right the first time. Parts department staff is also very helpful!
MASON, OH
Sally M|2024 Chevrolet Tahoe
Confirmed Service Customer
5/27/2026
The service was friendly, fast and efficient
CINCINNATI, OH
Earl K|2024 Chevrolet Malibu
Confirmed Service Customer
5/27/2026
All was good.
RISING SUN, IN
JERRY D|2026 Chevrolet Trax
Confirmed Sales Customer
5/29/2026
everyone involved very nice, polite, helpful
CINCINNATI, OH
Audrey B|2015 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Wonderful professional service from arrival to the time I left.
CINCINNATI, OH
Curtis T|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
Michael was great throughout the process.
CINCINNATI, OH
Gail H|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/23/2025
Service person was friendly and had our needs finished quickly.
CIN, OH
Dewey H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/24/2025
Cory, Ian, Kelley and Danielle were all awesome!
HAMILTON, OH
Chris R|2024 Chevrolet Colorado
Confirmed Service Customer
12/16/2025
With phones and internet down in the area, everyone went the extra mile to make sure the customers were taken care of. Nice job.
CINCINNATI, OH
Katherine A|2019 Chevrolet Traverse
Confirmed Service Customer
2/11/2026
Job finished in a timely manner.
CINCINNATI, OH
Matthew B|2026 Chevrolet Trax
Confirmed Sales Customer
3/30/2026
we were well taken care of from the beginning. Ian Marsh was well informed and very helpful. Thanks, Matthew Boyles
LOVELAND, OH
Donald V|2022 Chevrolet Blazer
Confirmed Service Customer
4/4/2026
Bought my vehicle at another local Chevy dealer. Looking back I wished I didn’t. Columbia has done all my service since original purchase. Customer service and transparency are top on my list.
Loveland, OH
Matthew R|2023 Chevrolet Tahoe
Confirmed Service Customer
4/18/2026
Tires weren't rotated with my complimentary CPO as service and I know this because my left back tire has a small leak and is now 3 psi lower than others.
MAINEVILLE, OH
Terry W|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/23/2026
Professional, and quick turnaround!
CINCINNATI, OH
Sheila R|2009 Chevrolet Impala
Confirmed Service Customer
4/23/2026
They are so friendly and helpful. And let me have a loaner car, no charge, while mine is being fixed.
CINCINNATI, OH
Lewis E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/25/2026
Courteous, expedient service!
Highland Hgts, KY
Melita E|2019 Chevrolet Malibu
Confirmed Service Customer
5/29/2026
The service people were very efficient and polite
CINCINNATI, OH
Larry H|2021 Chevrolet Corvette
Confirmed Service Customer
4/22/2026
Patrick, my service writer and my Corvette tech always do an excellent job
MASON, OH
JENNIFER D|2026 Chevrolet Trax
Confirmed Sales Customer
4/24/2026
They worked very hard I really appreciate all the hard work thank you
HAMILTON, OH
Keith L|2016 Chevrolet Colorado
Confirmed Service Customer
5/1/2026
Everything was good and everyone was nice. But I think the cost to replace a back window washer motor was high. A relatively quick job should not cost $200+ dollars. Thanks, Keith
WEST CHESTER, OH
Kenneth H|2018 Chevrolet Colorado
Confirmed Service Customer
4/21/2026
Kevin was excellent as my service manager and I appreciated the way I didn’t feel pressured for an up sale of other items. The cashier LeeAnn was wonderful and when she asked me if I wanted to use some of my rewards points I was amazed that nobody ever mentioned that in the past. She saved me some of my cost which I didn’t realize I even had in the first place.
CINCINNATI, OH
Roger W|2026 Chevrolet Equinox
Confirmed Service Customer
4/26/2026
This is our second purchase from Columbia Chevrolet and any experience there is always positive and appreciated.
LOVELAND, OH
Greg S|2025 Chevrolet Tahoe
Confirmed Service Customer
5/21/2026
I was told 1 hour for the oil change and recitation. It took 2 hours
CINCINNATI, OH
Christopher W|2021 Chevrolet Corvette
Confirmed Service Customer
5/25/2026
Columbia Chevrolet always treats you like family with fast and friendly service.
CINCINNATI, OH
Charity C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/4/2025
Steve, Corey and the entire staff were exceptional to work with!! I definitely found a new home for my buying needs!! ⭐️⭐️⭐️⭐️⭐️
MORROW, OH
John M|2018 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
The service was good and professional but I had to wait too long. I arrived a few minutes before my scheduled appointment at 10. The work was an oil change and tire rotation. I left Columbia at 11:35.
CINCINNATI, OH
Leslie W|2019 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
The service department is very clean. Maintenance is performed promptly. The only thing that should improve is the service manager AND the cashier asking the customer if we have discount coupons... I usually forget to submit mine.
CINCINNATI, OH
Alfred M|2022 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
It went well and very efficient except I thought you guys still washed the car after every service
CINCINNATI, OH
Walter B|2024 Chevrolet Blazer
Confirmed Service Customer
12/24/2025
fast and easy fix for an IT problem with the phone/radio which I could not figure out because being a senior
CINCINNATI, OH
Andrew C|2019 Chevrolet Impala
Confirmed Service Customer
1/5/2026
Went to the Service Department to have them check my battery. Needed a new one and was on my way in less than an hour. Great service.
LOVELAND, OH
William C|2025 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
It was fine
LOVELAND, OH
David K|2022 Chevrolet Equinox
Confirmed Service Customer
1/26/2026
Work was done correctly and in a timely manner
CINCINNATI, OH
Gigi R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
2/24/2026
Good
CINCINNATI, OH
Andrew T|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/10/2026
Just a tire rotation and checkup but all went well, fast and courteous.
CINCINNATI, OH
Robert G|2021 Chevrolet Corvette
Confirmed Service Customer
3/24/2026
Got right in at my appt time, warmly greeted, work to be done explained. Was told it would be an hour and 45 minutes later, we were good to go. Great service.
CINCINNATI, OH
Robert C|2020 Chevrolet Equinox
Confirmed Service Customer
3/24/2026
Professional servicw
CINCINNATI, OH
Jim V|2020 Chevrolet Impala
Confirmed Service Customer
5/25/2026
Phil always treats me professionally
CINCINNATI, OH
Oleg E|2025 Chevrolet Equinox EV
Confirmed Service Customer
4/21/2026
Always great service
LOVELAND, OH
Karen S|2022 Chevrolet Tahoe
Confirmed Service Customer
4/23/2026
Service was good but have you stopped providing the car wash after service? Car returned with no wash.
LOVELAND, OH
Risha W|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/25/2026
It was great I wish we could get more coupons off for maintenance
CINCINNATI, OH
Kimberly G|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/28/2026
None
FAIRFIELD, OH
Debbie R|2026 Chevrolet Trailblazer
Confirmed Service Customer
4/30/2026
Very friendly and didn't take long
CINCINNATI, OH
Rosemary L|2018 Chevrolet Equinox
Confirmed Service Customer
5/28/2026
Everyone was very friendly. The work was completed in a reasonable time.
CINCINNATI, OH
KAYLA C|2026 Chevrolet Equinox
Confirmed Sales Customer
4/10/2026
I couldn't have been more pleased. From the moment we walked in the front door, we were met by the greeter, then the sales manager, the salesman and finally the finance manager. Everyone was great and made it the best car buying experience I've had.
GOSHEN, OH
MARY C|2026 Chevrolet Colorado
Confirmed Sales Customer
4/14/2026
It was very pleasant. Everyone was very patient and helpful.
MILFORD, OH
Mark D|2018 Chevrolet Impala
Confirmed Service Customer
4/14/2026
A trusted dealership with excellent customer service and repair.
CINCINNATI, OH
Vince L|2014 Chevrolet Corvette
Confirmed Service Customer
4/17/2026
Miss the car wash after service but I appreciate the kind demeanor of all employees. Especially the gentleman at the counter.
CINCINNATI, OH
Margaret L|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
4/25/2026
Finished job in the time they said it would be complete.
CINCINNATI, OH
RALPH M|2026 Chevrolet Equinox
Confirmed Sales Customer
4/30/2026
Excellent communication and customer service!
BLUE ASH, OH
Elizabeth M|2025 Chevrolet Trax
Confirmed Service Customer
5/1/2026
Friendly employees but took almost 2 hours for oil change and routine inspection. Appreciated the updates I received while I waited
BELLEVUE, KY
Brittney G|2024 Chevrolet Trax
Confirmed Service Customer
5/25/2026
The waiting area was clean, my car was serviced promptly. My oil change took about 40 minutes in total. Everyone was pleasant and helpful. Very great experience.
COVINGTON, KY
Mark P|2024 Chevrolet Trax
Confirmed Service Customer
5/25/2026
Good experience
CINCINNATI, OH
Gary C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/1/2026
great / fast service
HAMILTON, OH
Sherrie L|2021 Chevrolet Tahoe
Confirmed Service Customer
4/23/2026
Kevin went over and above to take care of our needs.
MIDLAND, OH
Jim K|2025 Chevrolet Trax
Confirmed Service Customer
4/27/2026
All good
AMEILA, OH